Apple today announced major changes in it’s built-in AI, Siri. “As a result of our review, we realize we haven’t been fully living up to our high ideals, and for that, we apologize.”, said in a blog post via Apple.
What Was Apology Mainly For?
For those who don’t know, Siri listens to their voice conversation. Whenever someone says anything nearby their Apple device, Siri records it and it is automatically uploaded to Apple servers.
Once it is uploaded to Apple servers, it can be listened by private contractors, or in other words, 3rd party companies. Such conversations might contain sensitive information of the user’s personal life which can be overheard by someone without the user’s consent.
However, Apple has made some major changes. Some of the changes are as follows –
- Apple will no longer store people’s recording in their server by default. To improve, Apple with use computer-generated transcript to improve Siri.
- Users can opt-in to allow human reviewers at Apple to record their voices and listen to it in order to improve user experience. Users will have to manually opt-in to allow employees at Apple to record their voices.
- Lastly, if you were to opt-in for grading improvement, ie, to allow recordings, it will be only limited to employees of Apple. Third-party contractors are no longer allowed to listen to the recordings and is only limited to employees within Apple.
As a result of this massive change, it was reported that more than 300+ private contractors lost their job, reported by Irish Times.
Besides this apology, Apple has assured that none of the recordings has been out of the company for any reason.
The next iOS version which will come with the upgrade shall have the opt-out/opt-in system for grading voice recording. User may choose on their own depending on their preference whether to allow anyone to listen to their voice or no.